Terms of Service
Effective Date: May 5, 2025
Welcome to Ceramista! These Terms of Service (“Terms”) govern your use of our website (www.ceramista.com) and any related services, including browsing, shopping, or interacting with our content. By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our services.
1. Use of the website
You agree to use our website for lawful purposes only. You must not misuse, hack, or try to disrupt our site’s operations. We reserve the right to suspend or terminate access if we suspect misuse.
2. Products and Orders
- Product Availability: We strive to maintain accurate product listings, but availability and pricing may change without notice.
- Orders: Once you place an order, you will receive an email confirmation. This does not constitute acceptance. We reserve the right to cancel or limit quantities for any reason.
- Samples: Free or paid samples are provided for preview purposes only and may vary slightly from final products.
- Tile Variations: Due to the handmade or artisanal nature of some tiles, variations in color, size, and texture may occur and are not considered defects.
3. Shipping and Delivery
Shipping times are estimates and not guaranteed. Delays may occur due to carrier issues, weather, or unforeseen circumstances. Ceramista is not responsible for such delays.
4. Returns and Refunds
Please refer to our Return Policy for details on returns, refunds, and damaged goods. Returns must be initiated within the timeframe listed in that policy.
5. Intellectual Property
All content on our website—including images, product designs, logos, and text—is the property of Ceramista or its licensors and protected by copyright and trademark laws. You may not copy, distribute, or use our content without written permission.
6. Limitation of Liability
To the fullest extent permitted by law, Ceramista shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products.
7. Privacy
Your use of this site is also governed by our Privacy Policy. By using the site, you consent to how we collect and use your information.
8. Modifications
We may update these Terms at any time. The most current version will always be available on this page. Continued use of the website after changes means you accept the new Terms.
9. Contact Us
For questions about these Terms, please contact us at:
